CEREALIS (Cerealis, SGPS, S.A., Cerealis - Produtos Alimentares, S.A., Cerealis -Moagens, S.A, Cerealis Internacional, S.A.), is committed to protecting the personal data with which it is entrusted, undertaking a duty to inform and a commitment to transparency with regard to complying with the legislation in force concerning data protection.
Consequently, all personal information is processed and protected with great diligence, and always pursuant to the applicable law, namely EU Regulation 2016/679, General Regulation on Data Protection (hereinafter GRDP)..
The purpose of the website “www.cerealis.pt” is to make the CEREALIS Group’s institutional communication.
ABy using our services and browsing our website, you entrust us with your information;
As such, and to help you to understand which data we collect, why we collect it and what we do with your data, we are reflecting our conduct in this Privacy Policy, which we would ask you to read carefully.
This Política de Privacidade explains the context of the data processing carried out by CEREALIS, for what purposes we may process your personal data, how we process them, to whom we may disclose them, to where they may be transferred and where you may access them and what are your rights.
CEREALIS will process your personal data (also referred to in this document as “information”) in accordance with the purposes described below.
CEREALIS is the personal data controller.
We use this form to collect the information strictly necessary for properly handling the issue in question.
Queries and Complaints - ‘Talk to Us’.
Our interest in processing your data is due to the need to process your complaints, suggestions and questions. The data processed in these circumstances are stored for one year after the issue raised has been resolved, solely for the purpose of assessing the quality of the services and products promoted by the CEREALIS Group.
CEREALIS does not share the data collected on its website with third parties, except the company responsible for managing the website, which includes the information strictly necessary for us to be able to provide a better service, or, within the scope of a request arising from a complaint.
CEREALIS is the controller responsible for processing your data and may be contacted using the following channels:
Cerealis, SGPS, S.A.
Rua Manuel Gonçalves Lage, 988
Águas Santas, 4425-122 Maia
CEREALIS hereby informs you that the user has the right to access their personal data as well as to rectify or delete them as well as to the portability of the previously supplied personal data, in a structured, compatible and readable format.
They also have the right to restrict the data processing, as well as to oppose it.
If you do not agree with the terms in which your personal data are being processed, you may exercise the rights set out in the previous chapter, by communicating to the data controller through the contacts defined in this document. To exercise your rights, please contact us using the following email: dpo.cerealis@cerealis.pt.
Your requests will be handled with every care, in order for us to assure the effectiveness of your rights.
You may be asked to prove your identity to ensure that the personal data are only shared with the data subject.
You should bear in mind that in certain cases, pursuant to the applicable law, the request may not be immediately or completely fulfilled.
In any case, you will be informed of the measures taken in this regard, within one month as from the time the request was made.
You may also lodge a complaint with the Portuguese Control Authority - Comissão Nacional de Proteção de Dados, using the following contacts: www.cnpd.pt, by post addressed to Rua de São Bento n.º 148-3º 1200-821 Lisboa or e-mail to geral@cnpd.pt.
We place emphasis on the security of your data in order to protect our users from unauthorised access, data alteration or destruction or unauthorised disclosure of their information that is in our possession. To this end, CEREALIS performs regular security audits on its information system infrastructure.
Our privacy policy applies to all our employees and all the services provided by us.
CEREALIS reserves the right to amend the terms of this policy, and therefore requests the user to refer to this policy again, in order to remain updated.
Should CEREALIS need to use your data for any purpose other than those provided for in this Privacy Policy, we shall ask for your consent.
